Privacy Policy

Privacy Policy for https://fancy-porta-potty.ecojohns.com

Introduction

Welcome to https://fancy-porta-potty.ecojohns.com! We are committed to maintaining a transparent and secure environment for our users while prioritizing privacy and data protection. This Privacy Policy is designed to inform you about the types of personal information we collect, how we use it, and the steps we take to safeguard your data. By using our website or services, you consent to the practices described herein.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://fancy-porta-potty.ecojohns.com.
  2. Mobile applications and software offered by us.
  3. Online services and products provided through these platforms.
  4. Interactions between users and our staff via email, phone, or text messages.

Please note that this policy does not extend to external links or third-party services accessed through our website. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides the collection and handling of your personal information when:

  1. You sign up as an authorized user for our applications or services.
  2. You visit any of our websites that reference this privacy policy.
  3. You choose to receive communications from us, such as newsletters, promotional offers, or support updates via email, telephone, or SMS.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details associated with your user account, such as usernames, passwords (hashed and salted), and profile settings.
  2. Payment Information: Credit card details, billing addresses, and payment transaction records for processing purchases or subscriptions.
  3. Financial Information: Banking information, if provided, for direct debit or refund purposes.
  4. Purchase Information: Items bought from our online store, order history, and product preferences.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to enhance user experience and personalize content.
  6. Location Data: Geographic location information provided by your browser or device for location-based services and personalized advertising (with your consent).
  7. Feedback: Reviews, comments, and responses you share with us regarding our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms, including public posts related to our brand or content you interact with.
  9. Product Information: Details about the products you browse, view, or purchase on our website.

We obtain this data through direct user input, automated tracking technologies (like cookies and web beacons), and partnerships with third-party service providers.

Cookies

Cookies are small text files stored on your browser to remember your preferences and improve your browsing experience. We use cookies for several purposes:

  1. Strictly Necessary: These cookies enable core functionality, such as allowing you to log in and access secure areas of our site.
  2. Preference: They remember your settings and customization choices to provide a personalized experience.
  3. Analytics: Analytics cookies help us understand user behavior on our website, providing insights for improvement and optimization.

You have control over non-essential cookies through our Cookie Manager, where you can manage or block specific types of cookies based on your preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires, we securely delete or anonymize the data. Data retention periods vary depending on the type of information and the legal requirements in your jurisdiction.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  1. Encryption of sensitive data during transmission and at rest.
  2. Secure third-party processing partners who adhere to strict privacy and security standards.
  3. Regular security audits and vulnerability assessments to identify and mitigate potential risks.
  4. Training our staff on data protection best practices.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that a user is under 18, we will take steps to delete any information associated with that account and cease further collection of data from them.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct or update inaccurate or incomplete personal information.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to restrict the processing of your personal data in specific situations.
  5. Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.
  8. Appearances/Complaints: You can file appeals or complaints with your local data protection authority if you believe your privacy rights have been violated.

To exercise these rights, please contact our Privacy Team at the details provided in the ‘Contact Information’ section below. We will respond to your requests within a reasonable timeframe.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we will notify users through an announcement on our homepage or via email. Please review this policy periodically for the latest information.

Contact Information

For any questions regarding privacy, data protection, or to exercise your rights as outlined in this policy, please contact us: